Innoviti Technologies Pvt. Ltd has received new authorisation from the Reserve Bank of India (RBI) to act as a payment aggregator for both online and offline (in-store) payments.
The RBI’s expanded authorisation significantly strengthens Innoviti’s role as a trusted payments partner across both physical and digital commerce. It formally recognises Innoviti’s ability to operate at the intersection of in-store and online payments while meeting the highest standards of regulatory compliance, security, and operational reliability.
Innoviti will now assist other businesses in accepting payments for online, in-store, and blended retail sales, all under a single RBI-regulated framework.
Role of RBI in Payment Aggregator Authorisation
An authorised RBI payment aggregator is a payment facilitator for merchants under strict regulatory frameworks to collect, process, and settle payments.
RBI authorisation means that payment aggregators have to follow guidelines that regulate the following:
- Management of potential risk and compliance, including audits and reporting
- Consumer Data Security
- Safe Payment Channels
- Prompt Payment Settlement
- Protection of Consumer Data
As Innoviti’s authorisation to process physical (in-store) payments has been extended, the RBI has now acknowledged Innoviti’s ability to operate in both online and offline payment systems.
Why RBI Approval is Useful for Merchants
Customers today switch between online and offline shopping seamlessly. One can search online, visit a store, and pay with a card, or use a payment method like a QR code or a payment link.
Yet, a lot of retailers still use different methods for online and in-store payments, making things more complicated and time-consuming.
With the recent RBI approval, Innoviti enables merchants to use a single payment aggregator for:
- Online payments
- In-store payments
- Remote and assisted payments
- Phygital and blended commerce journeys
Finally, payments can be streamlined and fully compliant with regulations.
Strengthening Offline Retail Payments with RBI-Authorised Infrastructure
Innoviti’s payment systems are built for offline retail payments. Their systems are engineered for physical stores, where speed, reliability, and trust are of utmost importance.
With RBI authorisation for physical payments, Innoviti continues to strengthen its ability to support:
- Card payments at POS
- UPI and QR code payments
- High-volume retail transactions
- Reliable settlements for merchants
This approval consolidates Innoviti’s reputation as a trustworthy partner for in-store digital payments across India.
Online Payments and Blended Payment Journeys
Apart from in-person payments, Innoviti also provides payment processing and payment features remotely.
These include:
- Payment links for collections made remotely
- Digital checkout workflows
- Assisted with payments integrated with in-store purchases
With approvals for both online and offline payment methods from RBI, Innoviti can now enable phygital payment streams in one compliant system. For merchants, this provides greater visibility, seamless reconciliation, and omnichannel payment experiences.
A Focus on Security, Compliance, and Trust
The RBI license brings Innoviti one step closer to the secure and compliant processing of payments as a payment aggregator.
This includes:
- Compliance with the payment guidelines as set forth by RBI
- Effective and secure use of data
- Clear and easy-to-understand settlement processes
- Compliance checks and audits
For businesses, this means payment processing is secure, and risk is well mitigated on the RBI-authorized payment aggregator side, making it easier to grow.
What this Means for Businesses?
For businesses that require payment services, the extended scope of authorisation only strengthens some of the most prominent advantages of partnering with Innoviti.
Trust and Compliance
Full authorisation by the RBI for online payments and face-to-face payments means a business can be assured that its payment processors comply with the set regulations.
Unified Experience
Merchants no longer have to juggle multiple payment systems across different channels. With Innoviti, you get a single solution that integrates seamlessly across all customer touchpoints.
Flexibility
For Innoviti, the size of the business is not the issue. Innoviti can offer you tailored solutions, whether you are a large enterprise or a small merchant, from extensive payment systems to basic payment links.
Security
With strong onboarding and ongoing monitoring, Innoviti ensures that each transaction is conducted safely.
Innovation
Businesses can be confident that partnering with Innoviti will help them stay ahead of the curve, focusing on the best and brightest in the field.
Strengthening Innoviti’s Long-Standing Leadership in Payments
This new RBI approval does not change Innoviti’s goals or objectives. It formally recognizes what Innoviti has been doing for several years: creating one seamless experience for different payment methods across the online and offline retail spaces.
With more changes on the horizon, businesses will need payment partners who understand the offline retail world and the need for digital payments. With the new RBI approval, Innoviti can better address this need.
Looking Forward: Unified Payments for Contemporary Commerce
The expanded RBI authorization does not represent a new line of business for Innoviti. Rather, it’s a regulatory milestone that validates the company’s long-standing approach to unified commerce. It reinforces Innoviti’s ability to support businesses as they navigate the evolving retail landscape.
As Founder and CEO Rajeev Agrawal stated, “Consumers today do not think in terms of online or offline—they simply expect brands to recognize them and serve them seamlessly. Our commitment remains unchanged—to ensure that every payment processed on our platform is safe, secure, and fully compliant.”
In a rapidly evolving payments ecosystem, Innoviti’s expanded authorization positions the company to continue delivering on this commitment, helping businesses of all sizes provide the seamless, secure payment experiences that modern consumers expect.
